I try really hard to make my time with patients count. I talk to them just like I would talk to a family member or next door neighbor. Although this occasionally frightens them, they generally get pretty relaxed and ask me questions I can’t believe they would come up with. I think they do this — and I connect with them — because I do something called “mirroring.” Yes, you can try this at home.

I will always be happy that at some point in my residency I dragged myself to Kansas City to sit in some hotel function room and study Neuro Linguistic Programming, now known colloquially as “NLP,” with one of its originators. Read more on NLP And Mirroring…